高一英语作文投诉信
【简介】感谢网友“北城以北有点凉”参与投稿，下面是小编为大家推荐的高一英语作文投诉信（共28篇），欢迎大家分享。
篇1：高一英语作文投诉信
Dear boss,
Thank you for reading my letter.
Last Sunday is my classmate Mary's brithday.We went to your restaurant so as to celebrated Mary's brithday.But your restaurant was not good than I expected.We couldn't tolerate that restaurant at all.The service was really bad and the food was awful.The most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.
We complained about the food ,the hygiene and the the service to the waiter.But his attitude was very pride and he ignored us.It was really provoking!Finally ,the waiter drove us away.How dare he was!
All of us were very angry.I am doubt that whether I would come to your restaurant or not.
Yours,
Liming
篇2：英语投诉信
英语投诉信范文之一
[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using “Li Ming” instead.
Dear Sir，
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperture range from 0℃ to 9℃。
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible？I hope that my problem will get your kind consideration.
Yours faithfully，
Li Ming
[文章点评]
这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。
英语投诉信范文之二
Dear Sir：
With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely，
Li Ming
英语投诉信范文之三
Dear Mr. Chang：
On September 10，our order for 280 women's cotton sweaters was duly received，but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately，and the result shows the damage was due to improper packing，for which the suppliers are definitely responsible.
Needless to say，we have suffered a great loss from this，as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours，
Li Ming
篇3：英语投诉信
写投诉信应本着真实的原则,如实的反映情况。那么投诉信的格式是什么呢?下面让我们来学习一下吧!
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
英文投诉信范文
(Letters of Complaint)
【英文投诉信范文一】
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12,
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
【英文投诉信范文二】
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15,
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature)
篇4：英语投诉信
1.
Dear Sir or Madam,
I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.
To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.
Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.
Yours sincerely,
Zhang Wei
2.
Dear_____,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is _____(总体介绍). ④In the first place,______(抱怨的`第一个方面). ⑤In addition, ______ (抱怨的第二个方面). ⑥Under these circumstances, I find it_____(感觉) to _____(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could _____(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by _____(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
3.
To Whom It May Concern，
①I am writing to complain about the poor service of yourI received when.
②The causes for my dissatisfaction lie upon three points as follows: 1) _____ (抱怨内容的一个方面); 2) _____ (抱怨内容的另一方面); 3) (抱怨内容的第三个方面). ③Under these circumstances, I find it difficult to(客观的评论).
④I am sure that you are able to thoroughly understand my discontent, which you are bound to replace with a satisfactory solution. ⑤I would be grateful if you could _____(表达本人的愿望)as soon as possible.
Yours sincerely,
Li Ming
篇5：英语投诉信
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12,
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
篇6：英语投诉信
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming
尊敬的先生或女士：
我写信是为了表达关于住宿的不满。由于我发现目前的居住状况很不方便，我想下学期搬到一个单间。
我需要解释的是，我不满的原因是我室友不体谅的行为。首先，他的朋友经常来访。其次，他经常举办一些吵闹的聚会。
为了解决这个问题，我希望引起有关当局的'注意。我相信您也会同意，唯一的解决措施是搬到一个我自己的房间。因此，如果您可以给我找一个最好不在同楼，但离校园越近越好的单间，我将非常感谢。
您真诚的，
李明
篇7：英语投诉信
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15,
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature)
篇8：英语作文投诉信
Dear Sir/Madam,
This is Melissa from Jiangsu. I bought 10 pairs of shoes from your online store on the 29th of April ,they are 99Yuan in all.and I got them on the 1st of May. Five pairs of pink shoes are good. But five pairs of apricot shoes with quality issues.they lose colour and we can not wear them. So I suggest you can improve the production process and change them for us and you should bear the freight.
Looking forward to your reply.
Best regards,
Melissa
篇9：英语作文投诉信
Dear Sir:
With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition ()and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
Li Ming
篇10：有关英语作文投诉信
Auguest 14th,.
Dear Mr. John ,
I'm one of your neighbours.And I'm now writing and behave of the resident 's association to complain about your making noises.You disterb others' normal lifes.
Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the building.For example ,you often turned on the music very loudly till late.Furthermore every weekend your extremely noisey partys last until the early hours of the next morning so that other residents can not have a good rest.Much words though some residents have talked to you about the noise you made your behavior has no improvement.
A harmony community's life needs every resident's effert.Of course you are no exception.We hope you can realise and stop your improper behavior as soon as possible.Unless you do something to improve the present situation,we will have no other choice but to take legal action.
Your's sincerely
LinYue
篇11：有关英语作文投诉信
8,
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
篇12：关于英语作文投诉信
June 8,
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
篇13：英语作文--投诉信
Dear Sir，
I‘m Peter, manager of purchasing department in ABC company. I'm writing to lodge a claim (词组：提出索赔) on the 100 cases of apples we ordered from you.
Having confirmed the order date for over one month, we haven't received the goods. This obviously brought great inconvenience and huge loss for us. We will have to cancel this order and buy from another company.
Thank you for your kind understanding!
Sincerely Yours
Peter
篇14：英语作文--投诉信
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12,
Sales manager
Elegance Clothing Company45 West Street, NanjingJiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
篇15：英语作文--投诉信
Dear president:
I am one of the student who critical of restaurant of our seminary.We have been informed frequently that with the declining quality of the restaurant of our school it is intolerable to meal at school.It becomes the source of great complaint by student.Therefore please give me an access to put forward some disadvantage of the restaurant in order to be placed more stress on
First the expression of the students ‘face Witness that how unsavory the food is .Secondly insect is conceal in the vegetable there are times when we are prepare to have .Thirdly the price of the restaurant is too high.Finally tableware not be sanitized is used in the restaurant.
Please take it into account or it will give rise to a series of problem.In addition,let me apologize for any inconvenience I may have caused.I hold a belief that students will enjoy themselves when have a meal in the restaurant of our seminary.
I am looking forward to seeing the changes of the restaurant.
Yours sincerely
April 19,
May 12,
篇16：英语作文--投诉信
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
[英语作文--投诉信]
篇17： 英语作文投诉信
Dear Sir，
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However， when I called your Complaints Department， the girl who answered my phone was very rude. For one thing she interrupted me continually， for another she even said that the fault was my own. Needless to say， such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined， and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours，
Donna
篇18： 英语作文投诉信
Dear Sir or Madam，
I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.
To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.
Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.
Yours sincerely，
Zhang Wei
篇19： 英语作文投诉信
Dear Mr. Gao,
I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day， but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX
篇20：英语作文投诉信
英语作文投诉信
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
篇21：投诉信英语作文
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.
I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
篇22：投诉信英语作文
Dear Sir or Madam,
I,as a devoted customer of your online shop,am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows.To begin with,there is something wrong with screen of the E-book,which has been broken deliberately or unintentionally.In addition,it does not work occasionally,which hamper using ordinarily.Most importantly,the product does not comply with your description previously both in style and faculty.Most importantly,servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me.Im looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
篇23：投诉信英语作文
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday.There were not any signs of damage to the packing case at all,but when we opened it,we found,much to our surprise,that the back cover had been cracked and the screen had been scratched.
In view of this,I have decided to make a formal complaint against your delivery service.I sincerely hope that you will replace this computer as soon as possible.If this is not possible,I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
篇24：投诉信英语作文
Dear Editor,
I am writing this letter to reflect some problems I came across recently and.appeal to the improvement of the service industry.
This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed.But when I went home and read carefully,I found that the several pages of the dictionary have been cracked and befouled.What is worse,the misprints spread everywhere in the dictionary and seriously affect my comprehension.Since there was such damage and misprint to the dictionary,I went to the bookstore to require for a replace.But to my surprise,the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.
It goes without saying that todays face-paced and market-oriented economy calls for much higher standard for service industry.However,to my regret,many of the commercials fail to achieve this standard and the quality of the staff needs to be improved.Its self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our countrys economy.As a result,I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.
Thank you for your attention!
Sincerely yours,
Sam
篇25：投诉信英语作文
Dear Manager,
Two weeks ago,I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Dont find the domestic advice.Persuaded by your salesmans sweet words,I spent 20xxYuan and bought a fridge.When I took the new fridge home.I couldnt wait a minute and make it work once.Everything went on quitely well until yesterday.I open the door of fridge as usual,however,a wave of hot smell air is pronounced.The newly-bought fridge didnt produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP.My telephone number is 5256745.I am waiting for your reply.
A consumer.
Angel
篇26：英语作文投诉信
Dear Mr. Gao:
I bought a color TV set from your store yesterday, but when I came back to home, I found there was no image in it. So I returned to your store, but your shop assistants said they would not be responsible for the problem.
I bought the color TV set and took it back to home without any question and I can only assume that the problem must be due to the quality of TV set itself.
I shall be glad that if you will replace my TV set as soon as possible.
Yours sincerely,
***
篇27：英语作文投诉信
Dear Mr. Gao
I have to write this complain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day, but there was no image when I turned it on at home. There might be something wrong with the new-bought TV, so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. I'm wondering how can you treat customers like this? I'm writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX
其他的.英语作文推荐阅读：
英语作文精彩句子
节日风俗的英语作文带翻译
篇28：英语投诉信怎么写
英语投诉信怎么写
假如你是李华，上周从一网店购买了一个（网络）路由器，使用过程中发现有网络经常掉线，WIFI信号不稳定等问题，为此你给网店的售后客服写一封信，要求更换产品或全额退款。
注意：1. 词数为100左右；
2. 可适当增加细节，以使行文连贯。
参考词汇：路由器router 服务器server 掉线lose connection to 稳定的stable
[谋篇布局]
应用文的实际用途决定了其语言要简洁明了。主要有三个原则，即proper（恰当）、precise（精确）和polite（礼貌）。具体要求体现为：需开门见山，文章一开始就要表明意图；行文逻辑清晰、目标明确；语气要恰如其分，注意语言的正式和礼貌，遵循交际原则。
高考书面表达多以日常生活场景为基础。在扩充细节的时候，同学们要结合平时的生活积累，在符合常识的基础上，充分发挥想象力。
投诉信作为英语文体的一种，目的是解决问题，比如消费利益受损、正常生活和工作受到干扰等。内容可包括：说明投诉的原因并表达遗憾；实事求是地阐述问题发生的经过；指出问题引起的后果；提出批评及处理意见，要求对方采取措施。此外，语气注意要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能人身攻击。
[常用表达]
开头常用句式
I am writing to you to complain about ...
I am writing to express my dissatisfaction/disappointment/concern about ...
I am writing to inform you that I am dissatisfied with ...
I feel sorry to trouble you but I am afraid that I have to make a complaint about ...
I wish to draw your attention to the problem/fault ...
I regret to inform that ...
结尾段常用句式
I will appreciate it very much if you could ...
I look forward to your dealing with these problems without delay.
I hope you will consider my suggestions and improve the situation as best as you can.
We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.
I hope you can give me a satisfying reply and deal with this matter reasonably.
I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.
其他常用句式
The reason for my dissatisfaction lies/consists in ...
Under these circumstances， I find it difficult to ...
For one thing ...， for another ...
Therefore， I hope to change for another ... or declare a refund.
I received such poor service that I felt I should bring it to your attention.
习作一
Dear Sir or Madam，
I am writing to you to complain about the router which I bought last week from the internet.
I found some problems during I use it. First， I can’t find the servers when I looking through the news. Second， it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while， it come to be fine.
Because of the problems， I require to full require or change a new one. If you can change a new one， it will be the most wonderful way to solve these problems.
I’m looking forward to hearing from you.
Yours sincerely，
Li Hua
这是一篇中低档习作，得分18。其优点是：
1. 作者运用了衔接词，观点清晰，层次分明。
2. 活学活用了一些短语，如because of， after a while， look forward to， look through。
不足之处是：
1. 存在简单单词拼写错误。如：lose过去式应为lost；information是不可数名词，复数的形式不加s。
2. 时态、语态混乱。在第2段描述产品问题时，应统一用过去时态。如第2段第2句应改为I couldn’t connect the server when I was looking through the news. it was often losed connection to应改为it often lost connection to。
3. 中式英语过多，还有一些表达错误：第2段中的... during I use it应改为when I used it；it come to be fine应改为it turned out to be fine；第三段的I require to full refund应改为I require a full refund.
习作二
Dear Sir or Madam，
I am writing to you to complain about the poor quality of the router I bought from your store last week.
Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. While I was searching for some information on the internet， it lost connection to server frequently， which annoyed me greatly. What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience.
Therefore， I would be grateful if you could replace it with a new one as soon as possible. If not properly settled， a full refund would be acceptable as well. Thank you for taking it into consideration， and I’m looking forward to your early reply.
Yours sincerely，
Li Hua
这是一篇高档习作，得分23。
1. 要点齐全，细节补充合理。第2段实事求是地阐述产品问题，逻辑清晰，有条有理。第3段提出解决建议，语气郑重礼貌，不卑不亢。
2. 亮点词汇短语表达运用得当。如：seem to have done， out of order， arise， search for， put sb. to great inconvenience， take sth. into consideration.
3. 长短句并存，句式灵活多样，文章节奏感强，语用能力突出。如：
Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. （现在分词完成式作状语）
What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience. （主语从句+非限定定语从句+现在分词作结果状语）
If not properly settled， a full refund would be acceptable. （条件状语从句的省略）
